How to Buy Game Credits and Diamonds Safely Online

Buying diamonds, coins and game credits online should be quick and safe. These simple habits protect your money and your accounts.

1. Use the official website

Always check you are on vumgm.com before paying. Be careful with unofficial social media accounts, look-alike links and anyone asking you to pay outside the website.

2. Never share passwords or codes

Account-ID top-ups only need your user ID or player ID. VumGM never asks for your game or app password, one-time codes (OTP), recovery codes or your full card details — not in chat, not by email.

3. Check the account ID before paying

Credits delivered to the ID you entered usually cannot be moved. Where supported, we check the ID before payment so you can confirm the right account.

4. Pay only at checkout

Payments on VumGM are handled by established payment providers. We never receive or store your full card number or security code.

5. Don't pay twice

If your payment went through but the order still shows pending, wait a moment and check your order page. If it doesn't update, contact hi@vumgm.com with your order reference instead of paying again.

6. Keep your account secure

If you have a VumGM account, turn on two-factor authentication in your account security settings, so nobody can sign in with your password alone.

How VumGM protects you

• Orders are only marked delivered when our recharge partner confirms it.
• Paid orders that cannot be delivered are refunded in full.
• Suspicious transactions are reviewed to protect customers from fraud.

Questions? Read our FAQ or chat with us using the chat button on any page.